Contact us

Customer service

E-mail: support@tryhalogrow.com
We answer every e-mail within one business day (Monday to Friday). Please include your order number so we can help faster.

Company

Ecommerce Explorations LLC, 77 Commercial St, Apt 2522S, Brooklyn, NY 11222, USA
Limited liability company organised under the laws of the State of New York, United States. Seller of record and merchant for every order placed on halogrowusa.com.

Common requests

• Where is my order? — Your tracking details are in the dispatch e-mail; e-mail us if there is no movement for more than 10 business days.
• Returns and refunds — See the Return & Refund Policy; register a return by e-mail first.
• Cancel a subscription — E-mail us your order number; the cancellation applies to every renewal not yet billed.
• Change an address — Possible only before dispatch; e-mail us immediately.

Legal documents

Terms and Conditions · Privacy Notice · Shipping Policy · Return & Refund Policy